Medical appointments
Transportation to covered doctor, specialist, dental, and preventive-care appointments, subject to MediDrive approval.
Plan your medical rideOpens in a new window or tabNON-EMERGENCY MEDICAL TRANSPORTATION
A caring connection
to the care you need.
More than a ride. A little peace of mind.
Secure-Ride Colorado helps make getting to medical appointments feel simpler, more comfortable, and more personal.
Call for booking questions or private-pay rides: (720) 538-8765
Health First Colorado members: booking opens in the MediDrive member portal.
YOUR JOURNEY. OUR PURPOSE. Proudly based in Denver, Colorado
01 Care in every interaction02 Respect for your journey03 A focus on your comfort
HOW WE HELP
Every appointment matters.
So does getting there.
Trips to covered Health First Colorado services for eligible members who do not have transportation. Every ride requires MediDrive approval and a vehicle appropriate to the passenger’s needs.
Ongoing treatments
Transportation to covered dialysis, chemotherapy, radiation, and wound-care appointments. Ask your care team and MediDrive about recurring-trip arrangements.
Arrange recurring tripsOpens in a new window or tabFollow-ups & hospital discharges
Transportation to covered pre-surgery, post-surgery, and follow-up visits. Hospital discharge rides must be initiated by hospital staff through MediDrive; members cannot book their own discharge rides.
Discharge booking guidance →Behavioral health & rehabilitation
Transportation to covered mental health and substance use disorder visits, physical therapy, and rehabilitation, subject to MediDrive approval.
Member booking guidance →Coverage is confirmed for each trip. These are eligible trip purposes, not a guarantee of coverage or assignment to Secure-Ride Colorado. MediDrive confirms member eligibility, covered care, trip authorization, and the appropriate transportation provider. General errands, shopping, work, and social outings are not advertised here as Medicaid NEMT services. Private-pay rides are separate from the Medicaid benefit. For medical emergencies, call 911.
Sources: MediDrive Colorado member guidance, MediDrive facility and discharge guidance, and Health First Colorado NEMT benefits.
Wheelchair-accessible rides: coming soon. We currently do not offer wheelchair-accessible vehicle rides. If you need a wheelchair-accessible vehicle or another level of support, tell MediDrive when booking so they can arrange an appropriate provider. Trips are subject to availability and, for Medicaid rides, broker authorization.
OUR MISSION
Care startsbefore you
arrive.SECURE-RIDE / COLORADO
Connecting people.
Supporting independence.
Our mission is to connect people to the care they need through dependable, compassionate non-emergency medical transportation.
We believe every passenger deserves dignity, respect, and a comfortable journey. By putting people first, we aim to ease the transportation burden for patients, families, and caregivers—one ride at a time.
Meet our approach to care →A SIMPLE NEXT STEP
Your path to a medical ride.
1
Have your details ready
Gather your member information, pickup address, appointment address, date, time, and travel needs.
2
Book through MediDrive
Health First Colorado members can request and manage eligible medical trips through the broker’s member portal.
3
Confirm your trip
Follow the broker’s confirmation instructions and verify your pickup and return arrangements.
Plan ahead for routine care. MediDrive asks for at least two business days’ notice for standard medical rides. Booking through the broker does not guarantee assignment to Secure-Ride Colorado.
MediDrive Colorado booking guidance ↗ABOUT OUR DRIVERS
A human connection.
From pickup to arrival.
Our drivers bring many years of taxi and livery transportation experience to every journey. The person behind the wheel is an important part of your care journey, and our approach centers on calm communication, patience, and respect.
01 /
People come first
A friendly welcome and a considerate approach to each passenger’s needs.
02 /
Clear communication
Careful attention to pickup details, destinations, and the arrangements for your journey.
03 /
Dignity throughout
Respect for your independence, personal space, and comfort during the ride.
GOOD TO KNOW
A few questions, answered.
Is this emergency transportation?
No. Secure-Ride Colorado specializes in non-emergency transportation. For a medical emergency, call 911.
How do I book a Medicaid ride?
Use the Book a ride button to visit the MediDrive member portal. Eligibility, trip authorization, provider assignment, and ride arrangements are handled by the broker.
Can a caregiver travel with me?
Tell MediDrive if a caregiver or companion will accompany you. Confirm any requirements and space availability before your trip.
Do you have wheelchair-accessible vehicles?
Our current vehicles are not wheelchair accessible. Please share accessibility needs with MediDrive so they can arrange a suitable vehicle and provider.
LET’S GET YOU CONNECTED